Middle Child products
We design all products in-house at our Geelong studio. We also handmake the vast majority of our wares. The only exceptions are our jewellery storage products and enamel infill studs and components which are manufactured in small batch quantities in China.
Our hook and stud findings are made from stainless steel and are hypo-allergenic making them very comfortable to wear even for sensitive ears.
Other materials we enjoy working with are enamel, timber, brass and acrylic.
No worries, in most cases we are able to supply you with another of the same, simply send us as email with a photograph of your earring style and we can take it from there.
Shipping & Delivery
We usually ship orders within 2 days. Standard postage can take up to 7 business days. Express postage usually arrives within 1-2 days.
International shipping can take up to 14 business days.
You can select Standard post or Express. We use Australia Post for all orders. We also offer international shipping.
Here are the full details of our Shipping Policy, including postage rates.
Yes, please keep an eye on your inbox for tracking information. This email is autogenerated when we ship your goodies.
On occasion we may offer a free-shipping event so be sure to sign up to our newsletter to be in the know.
Yes, we ship our products all over the globe with Australia Post.
Please note that free shipping is not applicable for international orders. International shipping is a flat rate of $25.
Exchanges & Refunds
We happily offer an exchange if a product you have ordered is not quite what you imagined. Exchanges are offered within seven days of being received, so be sure to contact us immediately.
Refunds are only offered on product that is faulty - our preference being to offer a free replacement to equal value.
If you've changed your mind and wish to exchange your product, shipping each way will need to be covered by you (the buyer).
In the case of a faulty item, we (Middle Child) will cover all associated shipping costs.
Gifts can be exchanged with proof of purchase. All associated shipping costs must be covered by you (the buyer/recipient).
Have another question for us? Please feel free to contact us via the form below.